How to setup internal notifications

With Penbox you don't need to continuously check the app for updates. When a flow has been completed you can decide to activate an internal notification. This manual explain you how to setup that notification

How to setup your notifications

• Go to app.penbox.io and log in
• In the left most column click on flows 
  • click on Your Templates 
    • Look up the flow that you want to edit and click on Edit in studio

• On the left side of the screen under Menu, click on Notifications 
• Click on Add notification 
• Select when the notification needs to be send
  • On response completed: This trigger will be activated when the contact has completed the flow 
  • On bounced notification:  This trigger will be activated when the flow was unable to be send to the contact
• Select who needs to receive a notification when a request has been completed
  • Owner: this is the person who is responsible for the processing of the request 
  • Creator: this is the person who has created the request 
  • Custom email: Incase you want to send the notification to a different email address